I joined Chime as it was preparing to launch key new fintech products in 2019. During this breakout year, Chime grew from 1.5 million to over 5 million bank accounts, and the design team grew from 4 when I started to 10 by year end. My role in this growth was a focus on design operations and innovation.
Early on, I switched the team to a more modern design and collaboration tool with Figma, proving its utility by comparing its end-to-end workflow against existing tool combinations when designing the initial release of SpotMe, the industry's first free-free overdraft product. I next focused on releasing the first versions of ChimeKit, our design and development system.
After these DesignOps wins, I flexed my product design instincts by iterating on the experience of enrolling, activating and using our first credit card. Through qualitative and quantitative research, we re-framed the Credit Builder Card into something the industry had never seen before – a 0% APR, no fee credit card requiring no credit check which let members build credit safely by letting them pre-fund their credit lines.
User Ratings: 4.7 (App Store)
Digital bank Chime quadruples valuation in less than a year to $5.8 billion as it takes on megabanks
My biggest achievement was implementing ChimeKit atomic design components into the app by the end of the year.
![](https://format.creatorcdn.com/632831b5-2b7a-4838-91c7-4a9d00f9bb2d/0/0/0/0,0,1600,1200,400,1200/0-0-0/4a224942-b2ea-4a51-a3eb-e1ce4bdca567/1/1/CHIMEKIT.png?fjkss=exp=2037610380~hmac=15e4f6bd5ef8ff209f5b595c10a1d5bf211422e4ec6ebc9cb230840c65ce7c5e)
Which set the stage for rapid iteration and experimentation for a new home screen in 2020...
![](https://format.creatorcdn.com/632831b5-2b7a-4838-91c7-4a9d00f9bb2d/0/0/0/0,0,1600,1200,400,1200/0-0-0/eb23e5d8-e0c7-40b9-9447-7d1822556330/1/1/Chime_2020_A.png?fjkss=exp=2037610380~hmac=15e4f6bd5ef8ff209f5b595c10a1d5bf211422e4ec6ebc9cb230840c65ce7c5e)
![](https://format.creatorcdn.com/632831b5-2b7a-4838-91c7-4a9d00f9bb2d/0/0/0/0,0,1600,1200,400,1200/0-0-0/2e77819d-6e59-4b02-be15-571bc0adcea1/1/1/Chime_2020_B.png?fjkss=exp=2037610380~hmac=15e4f6bd5ef8ff209f5b595c10a1d5bf211422e4ec6ebc9cb230840c65ce7c5e)
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